Inspect - MultiMedia - adding a video to a Primary line and ASR line with Xtime Mobile

Overview

This article will discuss how to add a video to a primary line and an ASR line through the Xtime Mobile application.

Resolution:

• Primary or Initial concerns
  1. Click on the line you wish to add the video to
     
     
  2. If immediate attention is not highlighted blue touch the screen
     
     
  3. Press the add media button
  4. Press the use Camera, browse media Gallery or record Audio
     1. If you choose to use Camera. Select camera for a still image or video/movie camera icon at the bottom of the screen for video
        
        
     2. If you have selected video press the record/red button and record the video. You do not have to hold the button.
     3. Once the video is complete press the button again
     4. When you have all of the images or video completed simply close the screen with the X on the upper right corner of the application
     5. You will then scroll down and see the media you have added
     6. Press the save button at the top of the screen
        
        
  5. If you choose the media gallery simply add the image or video from your device
  6. You should then choose save again and then see the image in asrpro.com for the line you have choosen
• ASR lines
  1. Add the new ASR line
  2. Immediate attention or Future attention should be highlighted blue
  3. click on add media
  4. And then use the same steps above to add the appropriate images

If you have any questions please contact support.