Xtime is CCPA Compliant
Each Cox Automotive business unit has been working to ensure that we comply with all aspects of the California Consumer Privacy Act (CCPA). This includes, but is not limited to:
- Completing a data inventory and conducting a current state data survey.
- Implementing a customer/client data rights submission request (opt-out, sharing, deletion) operational process with fulfilment support for data retrieval/purging.
- Establishing a 1-800 contact number, contact email address, and web portal for California consumers’ data rights submissions.
We are pleased to announce Xtime is now compliant! Below are answers to a few questions you may have.
When can I submit a request?
The California Consumer Privacy Act (CCPA) goes into effect January 1, 2020. The Xtime CCPA request form will be available for you to submit a request on January 1, 2020.
How do I submit a CCPA Request to Xtime?
Once you have received a CCPA request from a consumer and verified the consumer’s identity, you may submit the request via our online form at www.xtime.com/cpa or by calling us at 888-576-0544.
What happens after I submit my request to Xtime?
Once your request is received, we will search our data repositories for the information provided. If the consumer’s information is located, we will fulfill the request and respond to you with our findings or actions taken within 14 business days. If the request is to retrieve consumer data, we will provide a secure file that will contain the information found. We will also notify you if the consumer’s information is not found.
If you have any questions or comments about this process, please do not hesitate to contact us at 888-576-0544 or at:
Cox Automotive, Inc.
Attn: Scott Hilsen, Chief Compliance & Privacy Officer
6205 Peachtree Dunwoody Rd. NE
Atlanta, Ga 30328
About Cox Automotive
Cox Automotive Inc. makes buying, selling, owning and using cars easier for everyone. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across five countries and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.