Configure - Managing Dealership Hours

Managing Dealership Hours

Overview

This article discusses how to manage a dealership's operating hours.

 

Resolution

Scott Wilson
Nov 1, 2017, 2:15 PM

Operating Hours are the hours the dealership is open and available for appointments. Adjusting Operating Hours configuration will impact what users and customers see when they book appointments.

 

To add new Operating Hours (* = Required fields):

  1. Go to Configure > Dealership > Hours.
  2. Click Add to the right of Operating Hours.
  3. Enter a Name for the Operating Hours (e.g., Weekdays).  Alternatively, you can leave the default name in this field.
  4. Select the Weekly Days your dealership will be open for appointments during these hours.
  5. Select hours from the From and To drop-down lists.
  6. OPTIONAL - Extended hours will allow appointment takers to book appointments before your dealership is open or after your dealership is closed. This is used for customer drop-offs. To enable extended hours:
    1. Click the Enable Extended Hours switch to On.
    2. Select hours from the From and To drop-down lists.

NOTE: Extended hours must be set to before the operating start time, after the operating end time, or both.

  1. Save changes.

 

To edit existing Operating Hours:

  1. Go to Configure > Dealership > Hours.
  2. Click the Name for the Operating Hours.
  3. Edit Weekly Days by toggling the day on or off.
  4. Edit Hours by selecting hours from the From and To drop-down lists.
  5. Edit Extended Hours by selecting hours from the From and To drop-down lists.
  6. Save changes.

 

To delete existing Operating Hours:

  1. Go to Configure > Dealership > Hours.
  2. Click the Name for the Operating Hours.
  3. Click the gear icon drop-down in the upper right corner; click Delete.
  4. Click Proceed from the pop-up confirmation.

 

2017-11-01 14_19_03-Configure Portal.png

 

 


Page tags: article:referencedealership hoursoperating hours

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