Adding and Editing Advisor Working Times
Overview
Appointments cannot be assigned to an advisor until they have a work schedule created for them. This article discusses how to add/edit a work schedule for an advisor.
Resolution
To add or edit Advisor working times (* = Required fields):
- Go to Configure > Resources > Advisors.
- Locate and click on the Advisor in question.
- Select the Hours tab.
- Click on Add.
- Enter or edit the Name for the Working Times (e.g., Weekdays, M-F, Saturdays). Alternatively, you can leave the default name in this field.
- Edit the Weekly Days. These are the working days this Advisor will be available for appointments.
- Edit the hours in the From and To drop-down lists. NOTE: This should be when you want the Advisor taking appointments, not necessarily their daily work schedule.
- Select Recurrence – Every Week or Every ___ weeks, starting the week of ____.
- Save changes.
Page tags: article:referenceadvisorworking timeshours
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