ESM - View Dealer Recommendations

Overview

This article discusses how to view the Dealer Recommendationsin Schedule.

Resolution

1. Go to Configure > Resources > Services.
2. Click Launch Service Manager.

1. On the Manage Services screen, select the Manage Recommendations tab at the top of the screen.
2. Locate and select the package to view/edit.
3. Click the View/Edit Details button at the bottom of the screen.

1. Choose whether to view only Dealer Recommended Services or both Dealer Recommended and Factory Services.
2. Do either of the following actions:
   1. Place a checkmark(s) next to Service(s) in the list on the left to add to the recommendation.
   2. Place a checkmark(s) next to the Service(s) in the list on the right to exclude from the recommendation.
      1. This can only be done if you are replacing the service with something else,  you cannot remove services only.

NOTE: Added Services will be included with ALL vehicles associated with this recommendation. You may want to add tire rotation for all vehicles, but you probably do not want to add a manual transmission service for all vehicles.

1. Do any of the following actions:
   1. Click the Select Vehicles tab to remove selected vehicles from the recommendation.
   2. Click Save to save the Recommendation.
   3. Click Cancel to exit the tool without saving any changes.
   4. Click Create a New Service to open the tool with which you can create a Dealer Recommended Service that can be added to the Dealer Recommended Package.
   5. Click Add Vehicles to move to the Search tab, where you can add selected vehicles to the recommendation.
   6. Click Remove Vehicles to move to the Select Vehicles tab, where you can remove selected vehicles from the recommendation.
   7. Click Change Mileage to move to the Search tab, where you can add or remove intervals from the recommendation.

Page tags: article:referencextime 7dealer recommendationsdealer packageservice studioxmmap