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Welcome to Xtime Tech Connect - online ticketing portal
Our online ticketing portal was put in place in order for Xtime to provide a higher level of customer service to our customers.
Login to Tech Connect
Click here to login to your Tech Connect account
Log a ticket without logging in
Click here to go directly to logging a ticket
Support requests can also be created by emailing support@xtime.com. Logging into this ticketing portal will allow you to create/track/view new issues and view historical support cases.
Support Mailing List
You can now sign up to receive notices from Xtime Support. These notices may include system outages, software updates, or other important information.
To sign up for this newsletter, please fill in the form, below.
If you are a ServiceTab customer - please check the ServiceTab box to sign up for important ServiceTab updates.
Or, you can scan the below QR code to sign up via your phone or tablet:
Xtime Tech Connect
Curt Engle Apr 19 • Announcements
Please upgrade your ServiceTab to v7 by EOD 4/25!
ServiceTab 7.1 will be available starting the week of May 2nd. Due to the back-end changes that have to be made to prepare for this release - all tablets should be upgraded to version 7 BEFORE Thursday, April 25th EOB. If you are still running less than 7.0 on the morning of April 26th you will run the risk of not being able to check-in customers.
Android users - your tablet should force an upgrade and you should already be on v7.0.0-27. To verify this - check the version displayed on your login screen:
iPad users - the newest version is available on the Apple app store.
Two ways to find the ServiceTab application version:
From the login screen:
1) Version Number is located in the top right of the screen
From the Ledger screen:
1) Click on ‘Menu’
2) Click on ‘About’
3) Version Number is displayed on the screen
